Privacy Policy

At MMA Farms, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website (https://mmafarms.com) and place orders with us.

1. Information We Collect

When you place an order or contact us, we may collect the following information:

• Personal details: Full name, phone number, email address
• Delivery address: Street address, city, province, postal code
• Order information: Mango varieties selected, quantity, order preferences
• Communication records: Messages exchanged via WhatsApp, phone calls, or email
• Payment details: Transaction references for bank transfers, JazzCash, or EasyPaisa payments (we do not store full bank account or mobile wallet numbers)

2. How We Use Your Information

• Processing and fulfilling your mango orders
• Coordinating delivery to your specified address
• Communicating with you about your order status via WhatsApp, phone, or email
• Sending seasonal updates and pre-order notifications (only if you opt in)
• Improving our products and customer service
• Resolving disputes or issues with orders

3. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following circumstances:

• Delivery partners: Your name, phone number, and address are shared with our courier or logistics partner solely to deliver your order.
• Legal requirements: If required by Pakistani law or a valid legal process.

4. Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience. Cookies help us understand how visitors use our site so we can make it better. You can disable cookies in your browser settings, though some features of the site may not function properly without them.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, including order records for accounting and customer service purposes. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Opt out of marketing communications at any time

8. Children's Privacy

Our services are not directed at individuals under 18 years of age. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

• Phone / WhatsApp: 0300-9555810
• Email: info@mmafarms.com
• Address: 1636/13-A, Pir Khursheed Colony, Multan, 66000, Pakistan